The problem
Freight operations leak money in three places nobody watches: routes planned by habit, yards managed on whiteboards and detention fees, and staff hours burned on scheduling calls and status-chasing emails. Each leak is individually small and collectively enormous — the biggest operators have published exactly how enormous.
The system
Three attackable layers, deployed in whatever order your data supports: optimization models over your routing and load data; a yard/dock orchestration layer with live appointment state; and communication agents that handle carrier scheduling, driver follow-ups, and status emails autonomously — each with human override and each measured against the pre-automation baseline.
How it's built
- Optimization over your actual route/load history — savings backtested before rollout
- Yard state machine: appointments, docks, detention clocks, alerts before fees accrue
- Voice/email agents for scheduling and status workflows, with full transcripts logged
- Baseline-vs-after reporting: miles, hours, fees — the CFO-readable version
Delivery
Sprint quantifies the leak on your data; Build ships the highest-yield layer first; Run operates and extends.
What to expect
- Route and load savings backtested on your history before anything changes
- Detention and dwell measured and alarmed instead of discovered on invoices
- Scheduling hours shift from staff phone time to agent transcripts
Documented results in the wild
Independent, published deployments of this class of system — cited as market evidence that it works at scale. These are not our clients.
- UPS ORION route optimization saves $300–400M and ~10M gallons of fuel annually across ~55,000 drivers. INFORMS Edelman Award, 2016 ↗
- Walmart AI route optimization eliminated 30 million unnecessary miles and 94M lbs of CO2, winning the 2023 Edelman Award. Walmart, 2024 ↗
- Kimberly-Clark Real-time yard visibility cut detention fees 52% within 30 days. FourKites case study, 2024 ↗
- DHL Supply Chain Agentic phone/email AI for carrier scheduling and status workflows, slated to save millions of minutes of phone time a year. DHL Group, 2025 ↗